Education Manager at the Specialty Coffee Association


Position: Education Manager, Europe

Reports to: Chief Education Officer
Department: Education
Job Classification: Salary
Job Type: Full-Time
Location: Chelmsford, UK
Subordinates: No
Travel Frequency: 34% of Travel Annually
Date: January 2018


The Education Manager is responsible for the development and evaluation of new curriculum and content, as defined in the strategic plan, as well as ongoing development of the Coffee Skills Program (CSP). The position will work closely with volunteers, including CSP Creators, Guilds and Chapters, as well as coffee and education industry professionals, and act as the liaison between SCA Staff and relevant Education Advisory Council members and committees

Essential Functions

  • Assist in the development of new curricula and education offerings.
  • Develop and maintain evaluation system regarding new programming and curricula and report as directed.
  • In conjunction with key SCA staff, volunteers and other education/coffee professionals, develop:
    • Education content templates for SCA chapters;
    • Continuing Professional Development (CPD) content templatesfor Authorized SCA Trainers (ASTs).
  • Act as liaison between Research and Education Centers to:
    • facilitate dissemination of new research to staff, trainers, volunteers and wider membership;
    • ensure education content across all programs is current and valid.
  • Maintain CSP in conjunction with Creators and staff to ensure relevancy and accuracy
    • Further develop and maintain feedback and revision system (Ongoing Release Program) for CSP;
    • Direct queries concerning CSP as appropriate
  • Education at Events
    • Work closely with guild team members and event staff in the creation of educational programing at events;
    • Work with the Junior Education Delivery Manager to ensure educational programming is delivered appropriately at events.
  • Miscellaneous
    • Support the work of the Education Advisory Council and committees;
    • Contribute to regular SCA and SCA Education team meetings;
    • Answer queries about SCA Education;
    • All other duties commensurate with the role.



  • Bachelor’s degree or equivalent.
  • Minimum two years’ experience in post-compulsory education or training.
  • Excellent written and verbal communication skills.
  • Ability to prioritize and manage own time effectively.
  • Ability to work independently and to use initiative as necessary.
  • Knowledge of the coffee industry.
  • Willingness to travel outside of office hours.


  • Excellent knowledge of SCA and SCA Education.
  • Post-graduate qualification in education.
  • Experience of writing and/or editing for publication.
  • Experience of working with volunteers.
  • Competency in one additional language.
  • Experience in event planning.
  • Ability to communicate through social media.

Position Type

The expected hours of work have some flexibility, but must be available during the “core” work hours of 8:30 a.m. to 5:30 p.m. and work from the Chelmsford office a minimum of 2 days/week (i.e. typically Tuesday/Wednesday).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or develop and are subject to amendment at any time with or without notice.

Under the Equality Act 2010, the Association has a workforce that reflects all sections of society and is committed to the principles of fairness, consistency, meritocracy and equality of opportunity. No applicants will be discriminated against regardless of their age, colour, disability, ethnicity, gender or gender identity, race, religion or belief and / or sexual orientation.


Interested in applying for this position? Email Leigh Duszynski at