Coffee Technicians Program

Coming soon in 2019

Knowledge for Every Stage of Your Career

The Coffee Technicians Program is aimed at solidifying best practices around coffee technology and advancing the profession of coffee technicians. Students will have the opportunity to learn through three stages (Foundation, Intermediate, and Professional) in each module:

  • Coffee Machines

  • Hydraulics

  • Electrical & Electronics

  • Cleaning & Preventative Maintenance

  • Operations Management

  • Coffee Preparation

The Coffee Technicians Program is still in development. However, those interested in topics related to coffee technology and service would benefit from these workshops at the Specialty Coffee Expo: Resolving Water Quality Issues, Coffee Technician Workflow & Communication, and Dissecting Your Bar Equipment. To add a workshop to your Expo Registration, visit

Similarly related workshops will also be on offer at this year’s Coffee Technicians Guild Summit in Milan. To learn more, please visit

Modules and Levels

The Coffee Technician Skills Program consists of six different modules:

6 Modules

Coffee Machines

Learn about the essentials of coffee machines including the categories, models and components. Develop the ability to knowledgeably advise customers and peers about the history and proper applications of essential coffee equipment.


Learn the practical skills you need to safely locate, troubleshoot and replace hydraulic components in coffee equipment, as well as how to connect machines to a water supply and dissemble and reassemble a variety of espresso machine group heads.

Electrical & Electronics

Learn how to safely navigate coffee equipment electronics, including how to identify, remove and replace electrical components in coffee machines, accurately communicate the power supply needs for a coffee machine to an electrician and connect machines to a power supply.

Cleaning & Preventative Maintenance

Learn the essentials of how to conduct a thorough cleaning and preventive maintenance procedure on common coffee machines. Also learn to analyze and resolve water quality issues.

Operations Management

Learn about the key concepts of successful management skills including efficient technician workflow, customer communication, work order procedures and production/inventory control programs.

Coffee Preparation

Learn how to properly test and calibrate coffee-brewing and milk-steaming equipment and teach customers to do the same.

3 Levels

Foundation Level

The Foundation level provides a first taste of a specific discipline and is a great way to get insight into a module to help you decide if you want to go on to learn more. The Foundation level requires no previous experience. Courses at this level usually take 1 day.

Intermediate Level

The Intermediate level is suitable if you are already part of the industry, have experience in the content covered by the module, and have a firm knowledge of the basic skills. Experience working in the field is recommended for this level. Courses at the Intermediate level usually take a minimum of 2 days.

Professional Level

The Professional level is suitable if you want to pursue specialist knowledge at a high level in your subject. Success at this level should indicate competence to work in the field. Extensive relevant experience is recommended before attempting this level. Candidates must hold the Intermediate qualification in the module before attempting the professional level. Courses at this level would be expected to take a minimum of 3 days.


Your AST will usually charge a fee for the educational courses you take leading up to the qualification. The course fee will usually reflect its length, skills level, and the costs involved in running it, and is at the discretion of the AST. View the course calendar to find course details and contact information for ASTs near you.

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