IoT in the Café

by Kaleb Leach

IoT (Internet of Things) is not new, and it has been in place in residential equipment like refrigerators and TVs for some time. Manufacturers have been trying to find ways to get feedback from the equipment to improve reliability and understand how end-users interact for a long time. Based on what I have read, the closest use case to how we as technicians would use IoT data from equipment is being done by the automobile industry. Because cars are connected to entertainment or navigation, the manufacturer can receive data from the on-board computer to assess usage and calculate failures, aside from runtime, mileage, etc. The error codes that cars put out help the end-user, mechanics, and the manufacturer.

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