Retail Reboot: Coffee After COVID | Coffee Retail Summit

National Coffee Association President & CEO William "Bill" Murray explores how COVID-19 has impacted coffee consumption and consumer purchasing habits, which changes may be temporary and which are here to stay, and opportunities for retail coffee to thrive in this new landscape.

Special Thanks to Our Coffee Retail Summit Partners

Coffee Retail Summit wouldn’t be possible without our generous partners, including our title partner, Pacific Barista Series. Learn more about how all our partners are supporting coffee retail businesses.

About the Presenter

William Murray, President & CEO
National Coffee Association

William "Bill" Murray is President and CEO of the National Coffee Association (NCA), the coffee industry's chief trade group. Previously, Bill was CEO of the Public Relations Society of America (PRSA), a professional society of over 32,000 PR practitioners and students. From 1985-2005 Bill held various positions at the Motion Picture Association of America, including EVP and Co-COO, representing multinational entertainment companies. Bill holds an M.B.A in International Business from The Thunderbird School of Global Management, and a B.A in English/Business from Albright College.


Find all of the presentations from this event in the freely available Coffee Retail Summit Resource Library or learn more about our upcoming Coffee Retail Summits at retail.sca.coffee.