Specialty coffee’s artisanal and handcrafted customer face is real and supported by a complex supply chain and highly specialized production. These two things create and collect lots of information. Understanding what can be collected and how it can help coffee businesses is simpler than people think and is also the first step towards gaining real benefits.

Today’s episode seeks to explore our industry’s emphasis on educating customers, and the value of education for employees: While it has potential to be alienating, education will always add to an individual’s experience of a product in specialty coffee.

Owning and operating a coffee business is a sexy idea, but many operators are too bogged down working “in” their business instead of working “on” their business. In this lecture, recorded at the 2018 Specialty Coffee Expo in Seattle, Andrew Gough tells us his business story using real data and shares a simple tool for monitoring your business markers.

In this final panel of the 2018 Re:co Symposium in April, Nick Cho asks the question: how do we respond to the challenges that were identified during Re:co this year? To find some possible answers, he leads a discussion between three founders of solutions-oriented businesses (Isabella Raposeiras, Roaster, Founder, and Owner of Coffee Lab; Ian Williams, Owner of Deadstock Coffee; Pamela Chng, Founder of Bettr Barista) as they explore the approaches they’re using to push specialty coffee forward.

On this episode of the Re:co Podcast, we are pleased to welcome Janice Anderson, CEO of Premium Quality Consulting, LLC. At Re:co Symposium in April, Janice shares her research into the future of specialty coffee consumption, with a particular focus on the up-and-coming Generation Z.

Led by Nicholas Cho, a panel of Tracy Ging, Josh Owen, Teresa von Fuchs, and Dan McCloskey took the stage to debate and discuss an important question: are we in a specialty coffee roaster bubble?

This is the second episode of “Evolution of Innovation: How New Ideas Will Shape Specialty Coffee,” a session recorded at Re:co Symposium this past April. This session offered a glimpse of new ideas in coffee from some leading thinkers in specialty coffee and a discussion of how they are likely to shape the future of our industry.

This episode features a discussion with Ever Meister, Managing Editor at Cafe Imports; Arno Holschuh, Chief Operating Officer of Bellwether Coffee Company; Umeko Motoyoshi, VP of Product at Sudden Coffee; and Jay Ruskey, Co-Founder and CEO of Frinj Coffee.

This episode of the SCA Podcast features Ralf Rueller, speaking at CoLab: Belfast in November 2017 about the essential factors to consider when planning a new café.

In this bonus episode of the SCA Podcast, Nick Cho moderates a panel on the state of specialty convenience coffee. This talk is one of three presented live in July 2017 at Bloom San Francisco, a unique event hosted by the Barista Guild of America. Did you miss the first two Bloom episodes? Go back to listen here.

Opening a new café? Design and build it right. This lecture explores the most critical issues (and mistakes) owners face during the design and build-out process when opening a new café. Learn about floor plan design, health and building codes, equipment needed to support your menu, cost estimates and time lines, and other important topics for new café owners.