COFFEE BUSINESS
EDUCATION
This program draws on the lived experience of verified industry experts who have built, scaled, and transformed businesses from the ground up. It’s theory grounded in real-world practice. Content reflects US market context, business practices, and regulatory environments.
Business lessons from industry experts who have been where you’re headed
Eden-Marie Jenkins
Operations & Customer Service
Laila Ghambari
Management & Leadership
Nani Ferreira-Mathews
Finance & Accounting
Steven Chang
Business Strategy & Entrepreneurial Thinking
Build a stronger coffee business.
DESIGNED FOR BUSY COFFEE LEADERS
A 12-week cohort-based course designed for coffee shop owners and managers who want to strengthen how they run and grow their business. Built for working professionals and led by tenured experts.
Learn online at your own pace
Unlike most academic programs, the core curriculum of Coffee Business Education is structured to fit your busy schedule. Whether you’re a current manager, an aspiring one, or an employer upskilling your employees, the time commitment per week is similar to one part-time barista shift! This essential business knowledge is available to you from the convenience of your home or office, your favorite café, or anywhere you can get connected to the internet.
COHORT 1 BEGINS JULY 29
Attend an exclusive networking Alumni Reception for all cohorts during World of Coffee USA in 2027
$2,350
Why this matters for your business
A 12-Week program mixing self-paced curriculum with collaborative practice.
We’ve heard from the community that the flexibility of individual learning was just as a important as the dynamic exercise and dialogue about concepts in group learning environments. Each week, expect:
Weekly 2-Hour Sessions with Your Cohort
Self-Paced Video Lessons and Assignments
Readings, Forums, and Discussions
Downloadable Tools and Templates
Outcome-focused, grounded in specialty.
During this program you’ll move from theory to tactics. Work with your cohort through a series of assignments and discussions where you’ll put essential management skills and tools into practice. These are the skills you need to know to run a successful business—specifically, a specialty coffee business.
Read and Build a Profit and Loss Report
Price Your Menu for Margin
Manage Labor Cost and Scheduling
Communicate Through Conflict
Budget and Plan Cash Flow
Strategize Business Opportunities
What you’ll learn
The curriculum is structured around four core areas and is developed and delivered by US-based coffee professionals with hands-on experience as managers, operators, and owners. It reflects the realities of the US market, including local business practices, operating conditions, and regulatory requirements.
Hiring, onboarding, and team development
Coaching, mentoring, and performance management
Building ethical and values-led leadership practices
Managing conflict and communication
Creating a positive and sustainable work culture
Management & Leadership
Operations & Customer Experience
Hospitality and service standards
Inventory management and quality control
Improving the customer experience
Making effective operational decisions
Business Strategy & Entrepreneurial Thinking
Business planning and strategy
Market analysis and positioning
Competitive differentiation
Investment planning and scaling your business
Understanding profit and loss
Budgeting and financial planning
Managing cash flow
Using financial data to guide decisions
Finance and Accounting
FIND A START DATE THAT FITS YOUR SCHEDULE
Cohorts are limited—register today!
Don’t miss out! Spaces are limited.