Announcements, Community Specialty Coffee Association Announcements, Community Specialty Coffee Association

World of Coffee Moves to Milan, 100% of Attendee Revenue to Benefit Ukrainian Coffee Community Displaced by War

The Specialty Coffee Association has announced that the 2022 World of Coffee trade show, originally scheduled to take place in Warsaw, will be moving to Milan, Italy. The five World Coffee Championships—Latte Art, Coffee in Good Spirits, Cup Tasters, Cezve/Ibrik, and Roasting—will also be held in Milan, June 23-25.

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Understanding and Servicing the Heating Circuit

As a beverage equipment technician, we can see many different types of machines that heat water. These are espresso machines, drip coffee machines, tea brewers, hot chocolate machines, hot water machines and others. Servicing a machine with a heating issue begins with understanding the heating circuit, its path, and the parts in the path.

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The Nuts and Bolts of Setting up a Service Department

How many techs does it take to turn a bolt?

From managing your fellow humans to financial literacy and digital tools, setting up a service department is a skill in itself. If you’ve been tasked with founding or leading a service department for a roaster-retailer, this one’s for you. (And if you enjoy brilliant tech-based jokes, this one may also be for you…)

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What Is UL Certification, Anyway?

Once upon a time at an unnamed company in an unnamed city, a coffee company opened a new café. They had exotic tastes in espresso machines and had purchased a beautiful, completely unheard-of model directly from a boutique European manufacturer. The crate was opened with care, the machine lifted onto the counter, and the whole staff gathered around to admire it.

“Hey,” said a bright young barista. “That machine doesn’t have a UL sticker on it.”

And at that angst-filled moment, the manager of the new café suddenly got very curious about UL. Could the machine be installed? Was it legal? Was it safe? And what, just exactly, was UL?

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