Community, Watch Specialty Coffee Association Community, Watch Specialty Coffee Association

Ask a CTG Expert #11: Essentials of Equipment Care

Interested in educating your customers in total equipment care? In this episode, Maria Cleaveland, Director of Sales, North America at Urnex, shares the essentials of equipment cleaning and maintenance. Maria will dive into the chemistry and form factors for each category of equipment and give you the knowledge you need to gain confidence in steering customers from common pitfalls.

Read More
Community, Watch Specialty Coffee Association Community, Watch Specialty Coffee Association

Ask a CTG Expert #9: From Barista to Technician

In this episode, Hylan Joseph interviews Linda Tanaka of 9 Bar Coffee, Frank Freeman of Htech Services, and Clinton Hodnett of Connected Coffee Solution. Linda, Frank, and Clinton will share their experiences making the move from working as baristas to coffee technicians.

Read More
Community, Read Specialty Coffee Association Community, Read Specialty Coffee Association

Distance Learning Spotlight: Françoise Risbourg

This week, FRANÇOISE RISBOURG, shares her distance learning experience. Originally from Lille, where she worked as a Head of Consumer Experience at a global fashion company based in Denmark, but once COVID-19 hit, she relocated to the United Kingdom and is now looking for her next challenge.

Read More
Community, Watch Specialty Coffee Association Community, Watch Specialty Coffee Association

Ask a CTG Expert Episode #1: How to Use a TDS Meter with Scott Manley

In this episode, Scott Manley, Technical Support Supervisor at La Marzocco USA, will take your questions on Total Dissolved Solids (TDS) used in determining water quality for specialty coffee. Scott will review the equipment used to measure TDS, demonstrate how to test for and document results, and talk about how you can interpret test results for equipment maintenance and coffee extraction.

Read More