“Sproparts sells parts. We do our best to manage stock for the US Market. We listen to the needs of the technicians. We carry the stock so they don’t have to carry everything around in their truck or carry the cost of high-cost parts that will rarely be used. Let us do that. We got you.”

ANN HALSNE gives us the “breakdown” on the What, Why, and How of Parts.

UL was set up to develop standards so that insurance companies could require that the equipment installed by companies didn’t burn the buildings to the ground. Or blow them up. But what does it mean to be UL listed?

Not all coffee shops are created equal and neither should their maintenance plan be. JAKE CHIAVARIO shares tips on how to add value to maintenance and repair visits.

Hylan Joseph gets schooled by the patron saint of water, Scott Manley, and shares a handy guide to chlorides VS chlorine.

Anthony Ragler of Black and White Coffee talks to the CTG’s Hylan Joseph about current barista culture, gentrification, and inclusivity in the coffee industry.

“My biggest challenge is to continue studying and keep up to date with all the new technologies to be able to learn and raise awareness among Argentine customers about the importance of advancing their equipment to provide a better service in specialty coffee.”