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The ZWILLING ENFINIGY Drip Coffee Maker Receives the SCA Certified Home Brewer Mark

The ZWILLING ENFINIGY has been awarded the Specialty Coffee Association (SCA) Certified Home Brewer mark. In a crowded and competitive market, the SCA Certified Home Brewer mark helps consumers find and choose the best coffee makers, backed by the science and experience of the Specialty Coffee Association. Certified Home Brewers are thoroughly tested in the laboratory and must meet the SCA’s quality standards for brewing specialty coffee at home.

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The Nuts and Bolts of Setting up a Service Department

How many techs does it take to turn a bolt?

From managing your fellow humans to financial literacy and digital tools, setting up a service department is a skill in itself. If you’ve been tasked with founding or leading a service department for a roaster-retailer, this one’s for you. (And if you enjoy brilliant tech-based jokes, this one may also be for you…)

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What Is UL Certification, Anyway?

Once upon a time at an unnamed company in an unnamed city, a coffee company opened a new café. They had exotic tastes in espresso machines and had purchased a beautiful, completely unheard-of model directly from a boutique European manufacturer. The crate was opened with care, the machine lifted onto the counter, and the whole staff gathered around to admire it.

“Hey,” said a bright young barista. “That machine doesn’t have a UL sticker on it.”

And at that angst-filled moment, the manager of the new café suddenly got very curious about UL. Could the machine be installed? Was it legal? Was it safe? And what, just exactly, was UL?

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