Posts in Watch
Chris McAuley & Cydni Patterson | Socially Distant Sip & Chat w/ Getchusomegear | Re:co Symposium 2020 2020

Chris McAuley and Cydni Patterson brew their favorite coffees together and talk about their shared experiences as young Black folks in the coffee industry.

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Ask the Pros Episode #26: Coffee Roaster Service Basics

This week on Ask The Pros we'll be going over all the many different types of roasters that are out there. What are their differences, similarities? Join with us to learn more about the knowledge base and skills a tech needs to tackle these machines.

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Ask the Pros Episode #25: R/O System Basics

This week on Ask The Pros we're talking: System Basics! Join us live for Episode #25 on Friday, August 6.

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Ask the Pros Episode #24: Best Practices; Dispatching and Customer Communications

This week on Ask The Pros we're discussing how to set up your dispatch and service tech communication system. Join us live for Episode #24 on Friday, July 30.

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Livelihoods in Coffee Episode #4: Different Approaches to Living Wage and Living Salary in Coffee

The Livelihoods in Coffee webinar series concludes this Thursday, July 22.

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Ask the Pros Episode #23: Flow

Join us live for Episode #23 on Friday, July 23.

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Ask the Pros Episode #22: Accounting and Your Service Business

Join us live for Episode #22 on Friday, July 16.

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Livelihoods in Coffee Episode #2: Living Wage / Living Income - The Concepts

The Livelihoods in Coffee webinar series continues this Thursday, July 8.

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June's Coffee Retail Summit Videos Now Available

Now available in the Coffee Retail Summit resource library: nine videos from June’s summit offered in the CEST timezone.

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A Conversation with Roland Horne, CEO, WatchHouse | Coffee Retail Summit

Stephen Morrissey speaks with Roland Horne about WatchHouse’s rapid expansion and diversification, the challenges this poses, tactics for standing out, and the reason for the brand’s inception in 2014.

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The Importance of a Strong Team to Support Your Vision | Ximena Pastor and Alexander Zeleniuch | Coffee Retail Summit

Specialty coffee thrives on big visions, but successful retail coffee businesses thrive on more than vision alone.

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Don’t Be Afraid of Change: Designing Coffee Business Success | Panos Konstantinopoulos | Coffee Retail Summit

Growing from a specialty coffee takeaway shop to a 500 shops in seven countries requires learning as you go, designing customer experiences, and—of course!—not being afraid of change.

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Big Brands, Small Companies | Claudia Sans, David Nigel Flynn, and Gabriella Matheny | Coffee Retail Summit

Branding, events, digital engagement, packaging, anchor visuals in the design of the space: is investing in all these things critical for success in a market more accustomed to the novelty of latte art?

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The Potential of Sustainable Economics in Specialty Coffee: The Story of Fuglen | Einar Holthe | Coffee Retail Summit

Einar Holthe, Founder and CEO of Fuglen, shows us how retail can serve as a model for ways to improve cityscapes and build sustainable value chains beyond coffee.

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Futureproofing Coffee Retail: Making Decisions to Provide for Your Business Tomorrow | Lynsey Harley | Coffee Retail Summit

Lynsey Harley’s story provides insight on how to take chances and approach futureproofing your retail coffee business.

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Five Key Takeaways from The National Coffee Data Trends Study - Specialty Coffee Breakout Report | Katie von der Lieth | Coffee Retail Summit

With so many data points in the National Coffee Data Trends Specialty Coffee Breakout Report to consider, what are some of the main takeaways for coffee retail businesses to keep in mind?

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All-Day Store: Utilizing Training and Hospitality to Create Retail Experiences | George E. Loukas | Coffee Retail Summit

Learn more about the benefits and opportunities of expanding your opening hours and your offerings through coffee, wine, food, and hospitality.

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Responsible Design Strategies for Coffee Shops | Rhiannon Laurie | Coffee Retail Summit

Minimizing the negative impact of our designs, specifications, and construction methods on both human and planetary health is more important than ever.

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Bill Ristenpart on Using Science to Change the Way We Brew Coffee | Re:co Symposium 2020

In this talk, we'll explore the assumptions behind this time-tested tool, and learn about new research that tests the foundations of coffee brewing, sensory evaluation of coffee, and how to measure it all.

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Ilja Croijmans on Talking About Flavors Online: Describing Coffee (and Wine) | Re:co Symposium 2020

In this talk, Dr. Croijmans will go into recent studies that have looked at wine and coffee language, offer suggestions to adapt online coffee sales, and discuss open questions to align coffee descriptions to what consumers expect, informed by insights from wine and coffee research.

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