Luisa Castellanos is the Co-Founder of Science on Call, an IT help desk for restaurants and retailers.

In this talk, Peter Giuliano and Katie von der Lieth discuss results from the SCA’s third and most recent Community Impact of COVID-19 survey.

Ariel Schuster discussed current trends in the market, the impact of the pandemic in commercial real estate, and new opportunities for retail tenants.

National Coffee Association President & CEO William "Bill" Murray explores how COVID-19 has impacted coffee consumption and consumer purchasing habits, which changes may be temporary and which are here to stay, and opportunities for retail coffee to thrive in this new landscape.

Coffee Retail Businesses have always been central to community activities, whether its the meeting place for community organizers to kick off their projects and activities or the place to celebrate group accomplishments.

This week, KALEENA TEOH and CHI SUM NGAI, co-founders of Coffee Project NY, told us about the company’s Premier Training Campus located in Long Island City, NY, USA.

The Specialty Coffee Association is pleased to announce that the Specialty Coffee Expo will return September 30 to October 3, 2021 in the city of New Orleans, Louisiana. Many of the popular Expo features will return with new COVID-19 safety measures in place led by a designated COVID-19 Safety Officer.

RAY MWAREYA and NYASHA BHOBO tell the story of Zimbabwe’s coffee collapse and recovery as the country grapples with the legacies of its colonial history.

KATIE VON DER LIETH revisits the findings of the SCA’s COVID-19 Community Impact Survey while exploring the role of “snapshot” surveys in a greater ecosystem of market data.

Researchers Dr. JANINA GRABS and Dr. ELIZABETH A. BENNETT explore profit sharing with suppliers as an innovative way to secure a more just and stable future for coffee growers and, thus, the entire supply chain.

Rabobank’s JIM WATSON, STACIE WAN, SUDIP SINHA, and GUILHERME MORYA share an overview of COVID-19’s impact on the global coffee market.

ERIKA KOSS explores the nuances of the word “empowerment,” the complications of its twenty-first century usage, and why an update to our vocabulary is required.

Once an industrial powerhouse and exemplar of post-war urban modernism, the city of Leicester would eventually lose its place as the jewel in the crown of the United Kingdom’s East Midlands, overtaken by its aesthetically more majestic neighbor Nottingham.

How did COVID-19 affect market shifts at the start of the pandemic, and what implications does this have for the future?

How can the specialty coffee industry demonstrate its ethos through exciting integrated marketing initiatives?

COVID-19 has changed both consumer buying patterns and how large retailers are approaching their offerings – a phenomenon affecting not just coffee, but all beverages.

We asked industry experts to reimagine our interactions with coffee in three years and to share their thoughts with the industry. It is at once optimistic and a cautionary tale.

Learn about the process that designers use to extract, teach, learn, and apply knowledge: Design Thinking. Attendees will review human-centered techniques and explore creativity tools to expand their ability to build the culture they want for themselves and their community.

How can retailers adapt their digital strategies to be competitive online? Learn about key channels you should be utilizing and the tactics that will help you rise to the top of search results, increase conversions, and keep shoppers coming back.