COVID-19 has changed both consumer buying patterns and how large retailers are approaching their offerings – a phenomenon affecting not just coffee, but all beverages.

We asked industry experts to reimagine our interactions with coffee in three years and to share their thoughts with the industry. It is at once optimistic and a cautionary tale.

Learn about the process that designers use to extract, teach, learn, and apply knowledge: Design Thinking. Attendees will review human-centered techniques and explore creativity tools to expand their ability to build the culture they want for themselves and their community.

How can retailers adapt their digital strategies to be competitive online? Learn about key channels you should be utilizing and the tactics that will help you rise to the top of search results, increase conversions, and keep shoppers coming back.

We may live in the age of the replica, but we’ve never been so preoccupied with authenticity – especially when it comes to what we eat and drink.

Data was recently collected that investigated how coffee brewing parameters affect consumer acceptance of black coffee.

In the final episode of season two of Ask An Expert, the producers look back at all 17 episodes in the series (so far), take your questions, and give a little preview of what's coming up in future episodes of this popular series.

In this #AskAnExpert episode, Kaleb Leach and Rich Leeson are back to talk about coffee brewers. View the conversation on basic brewer operation and troubleshooting.

This #AskAnExpert session is all about prevention. Join Clinton Hodnett for a panel discussion on everything coffee techs should take into consideration when setting up preventative measure programs. Learn everything from how to set labor to pricing.

This week's #AskAnExpert is all about coffee. What should coffee techs know about coffee quality? Join Kaleb Leach and Marty Roe for a presentation and Q&A on the SCA's standards for green grading, cupping, water, and brewing. 🛠 Powered by the Coffee Technicians Program, an educational curriculum of the Specialty Coffee Association.

Hylan Joseph and Michael Teahan host an energizing panel discussion on the basic electrical skills that every coffee technician needs for field service. 🛠 Powered by the Coffee Technicians Program, an educational curriculum of the Specialty Coffee Association.

Join the @coffeeroastersguild on Instagram Live this Friday, February 19— straight after the final session of Sensory Summit Europe & Africa— for a Virtual Origin Trip to Guatemala with Jiyoon Han and Anabella Meneses.

Hylan Joseph and Michael Teahan host an energizing panel discussion on the basic electrical skills that every coffee technician needs for field service. 🛠 Powered by the Coffee Technicians Program, an educational curriculum of the Specialty Coffee Association.

In this episode of Ask an Expert, Hylan Joseph and Mark Robey host a panel discussion on the basic systems in super-automatic espresso machines currently in the market.

Interested in educating your customers in total equipment care? In this episode, Maria Cleaveland, Director of Sales, North America at Urnex, shares the essentials of equipment cleaning and maintenance. Maria will dive into the chemistry and form factors for each category of equipment and give you the knowledge you need to gain confidence in steering customers from common pitfalls.

In this episode of Ask an Expert, Clinton Hodnett is joined by Scott Manley to cover the basics of chlorides and chloramines and how to test for them. An important topic for all coffee professionals!

In this episode, Hylan Joseph interviews Linda Tanaka of 9 Bar Coffee, Frank Freeman of Htech Services, and Clinton Hodnett of Connected Coffee Solution. Linda, Frank, and Clinton will share their experiences making the move from working as baristas to coffee technicians.

The Coffee Technicians Guild’s Ask an Expert webinar/ video series is back! Last year’s series received an overwhelmingly positive response from the coffee community, so we're excited to kick off 2021 with a second season of educational sessions for coffee techs everywhere.

In this episode, Scott Manley, Technical Support Supervisor at La Marzocco USA, will take your questions on Total Dissolved Solids (TDS) used in determining water quality for specialty coffee. Scott will review the equipment used to measure TDS, demonstrate how to test for and document results, and talk about how you can interpret test results for equipment maintenance and coffee extraction.

In the final episode of the Systems Map Discussion Series, we look at brewing and roasting with coffee professionals working in these activities. You can watch the video recording here.